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Bill Validation Analyst

  • Job type: Permanent
  • Job reference: : BBBH150660
  • Location: England, Lancashire, Skelmersdale
  • Sector: Water, Utilities
  • Salary: £25000 - £26000 per annum
  • Date posted: 20/06/2019

Job Description

Our client is a growing, award-winning energy consultancy, they are looking for a strong candidate to manage the successful introduction and ongoing operation of our invoice validation services.

The Role

  • The client is based in Lancashire and the role will focus on the validation, management and reporting of our clients' energy bills.This will initially involve understanding the validation requirements, establishing the processes and consequently supporting the development of a sophisticated IT system to provide a robust, secure and efficient post-contract service to our clients.
  • The role will also involve the management of any discrepancies and exceptions as identified by the system.
  • This includes monthly validation reports, reconciliations, query management and issue resolution.

The Person

  • Our client is looking for a confident, organised and technically competent person having previous experience in the energy industry. It would be advantageous if you have a good understanding of the elements of a utility bill (gas, electricity, water) and the associated terminologies they use.
  • Commercially minded, you will have the ability to assess and identify any potential billing errors and the financial impact they have on the client. You will be technically sound in the use of Excel and have a natural ability to navigate an energy billing database/portal.
  • You will need good organisational and project management skills to manage the implementation of the inhouse invoice validation system and the ongoing management of portfolios, clients and suppliers.
  • A people person, you will have the ability to communicate and transfer knowledge between both internal and external contacts. You will be part of a wider team that has strong set of business values and ethics based on trust, openness, honesty, empathy, teamwork and resilience.

Key Responsibilities

  • Actively drive the development and implementation of the validation process and system
  • Manage the setup of new clients on the validation platform
  • The administration of a portfolio of clients on validation system
  • Liaise with various departments and clients to fill gaps in client data
  • Issuing of weekly, monthly and ad hoc reporting
  • Raising invoice queries with suppliers and seeing through to resolution
  • Monitor SLA's and ensure client deadlines are met
  • Support Account Managers on client visits/meetings
  • Ensure disconnection notices are prioritised and dealt with in appropriate manner
  • Provide support to utlity teams where necessary

Skills Required

  • Excellent problem solving and analytical skills
  • Good organisational and project management abilities
  • Strong negotiation and communication skills
  • Ability to work independently, accurately and with attention to detail
  • Technically competent with a good knowledge of Microsoft packages, in particular Excel
  • Confidence in liaising directly with clients, suppliers and key stakeholder
  • Ideally worked for a utility supplier, brokerage or consultancy
  • Beneficial to have experience in bill validation, or having worked in a billing department

For more information about this role please contact our Manchester office