Job details

Greater London
£28k - 30k per year + 10% Discretionary Bonus
Job Type
19 days ago

Attention to detail? Process driven? Sounds like you? Look no further! We are recruiting for a Compliance & Contractor Services Specialist to join our London HQ. Reporting to the Compliance and Contractor Services Manager and based in London, you will be responsible for the day-to-day support for up to 100 contractors working in global locations. The role encompasses contractor compliance, quality control, contractor mobilisation and onboarding and offboarding.


What you'll be doing?



Compliance & Quality Control

  • Ensuring the data entered into the Bullhorn CRM system by Sales Consultants has been qualified and complies with Spencer Ogden requirements.
  • Ensuring the data entered into the Bullhorn CRM system will accurately feed through to the finance database to ensure a smooth payment process.
  • Ensure candidate right to work has been verified for every individual placed by Spencer Ogden.
  • Offer guidance and support to contractors on compliance issues.
  • Offer guidance and support to consultants on contractor and management company compliance issues.
  • Ensuring all required compliance information is maintained in Bullhorn and auditing work on a weekly basis to ensure all required fields are accurate.
  • Support and upskill consultants who face problems with compliance or processes to ensure compliance rules are not breached.
  • Ad-hoc administration informed by your manager.



Onboarding & Offboarding

  • Assist Sales function with sending onboarding documentation to all appropriate candidates.
  • Initiate the appropriate pre-assignment screening in line with the candidate and placement location and client requirements.
  • Monitor certificates and qualifications in line with job requirements for candidates, to ensure all documents are as required and in date and ensure all records regarding requirements for each client are maintained up to date.
  • Day to day point of contact dealing with general contractor queries or concerns & maintaining regular phone and email contact with all contractors under your care.
  • Liaising between Contractors, Payroll, Sales Consultants and clients to provide a high quality service.
  • Adhering to the Compliance and Contractor Services Team service level agreements.
  • Distribute all required extension and termination documentation for appropriate contractors.
  • Ensure Bullhorn CRM is updated and reflects accurate data in line with any new information.




  • Arrange transport, accommodation, and any additional requirements in line with client specifications for contractors.
  • Coordinating travel and mobilisation schedules between clients and contractors.
  • Communicate and follow up regularly with contractors and clients to ensure we are meeting their requirements.
  • Coordinate the organisation of visas between candidates, client and visa partners.
  • Offer support to consultants when selling our services to client e.g. obtaining quote prices.
  • Occasional ad-hoc out of hours contact.




  • Draft Spencer Ogden standard client agreements and make modifications to client contracts in line with appropriate sign offs.
  • Draft contracts for Spencer Ogden contractors in line with client agreements and specific assignment schedules.
  • Work with Legal team to discuss any necessary negotiations and challenging amendments.



Our Requirements

  • Degree qualified, however it's not essential.
  • Experience in a similar role and company; compliance and administration is essential.
  • Strong listening and attention to detail.
  • Able to show imitative.



What is in it for You?

  • A competitive base salary + 10% discretionary bonus.
  • Annual leave + the week of Christmas paid off + 5 paid sick/mental health days + birthdays off + 4 volunteer days off.
  • Discounted gym membership + ClassPass.
  • Flexible work from home policy.
  • Corporate discounts with BenefitsHub.
  • Friday 3 PM finish.
  • Many more!



We Are Disability Confident

Spencer Ogden is committed to making our recruitment process as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. Should you require additional support for your application, please contact for further information or alternative application processes to support your needs.



What's the recruitment process:

Once applied, if you are successful the recruitment team will be in touch and explain the next stages. Expect an online questionnaire, a video interview, and an in-person interview.


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