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Data Analyst

  • Job type: Permanent
  • Job reference: : BBBH149595
  • Location: England, Lancashire, Preston
  • Sector: Corporate, Administration, Utilities
  • Salary: Negotiable
  • Date posted: 05/06/2019

Scope

  • Invoice entry and validation within customer agreed SLA timescales
  • Identifying/chasing missing gaps to maintain data completeness
  • Maintaining systems with accurate data, e.g. meter/account details, contract rates etc.
  • Ensuring disconnection notices and reminders are dealt with as a priority
  • Answering calls from customers/suppliers and dealing with general billing enquiries
  • Raising billing queries with suppliers via phone/email and following through to resolution
  • Liaising with key supplier and customer contacts and maintaining good working relationships

Responsibilities

  • Validating invoices and electronic billing files using in-house systems
  • Production of payment files and regular cost and consumption reports
  • Attending meetings with customers/suppliers as required
  • Manage billing queries and change of tenancies using interactive online portal
  • Producing ad hoc reports as required and assisting with tender preparation
  • Creating, updating and following procedures for all tasks
  • Supporting Account Managers for data and analysis related issues

Required knowledge

  • Experience with Microsoft Office applications, especially excel
  • Knowledge of the Utilities industry would be advantageous
  • Have an excellent level of accuracy and attention to detail
  • Excellent time management skills and the ability to prioritise and manage own workload

For more information about this role please contact our Manchester office