Field Service Engineer
Job type: Permanent
Job reference: : BBBH108257
Location: Australia, Western Australia, Kwinana Beach
Sector: Onshore, Electrical, Oil and Gas
Date posted: 08/06/2017
This vacancy has now expired.
We are looking for a Field Service Engineer that can identify, develop and suitably manage customer relationships. You will be responsible for resolving technical issues such as troubleshooting, reporting, scheduling and installations.
*Provides technical expertise to resolve customer field issues relative to scheduling, installations and troubleshooting activities
*Proactively identify current operator contacts on installations within region, building a relationship which is continually managed and updated.
*Gather and review customer operational performance data; analyse and produce trends output and technical recommendations
*Ensures the site service is executed in accordance with contractual agreements to assure customer satisfaction through quality and service
*Manage all sub-contractor and employees whilst on customer site
*Communicates technical knowledge effectively and acts as a professional resource for colleagues
*Produce standard service reports/ expense reports & maintains database accuracy for all service jobs
*Produce and develop maintenance strategies with customers at OE stage or throughout lifecycle of equipment
Key skills and competencies required:
*Heat transfer/heat exchanger experience
*A knowledge of offshore platforms oil & gas work
*Happy to travel abroad 50% of the time
For more information about this role please send your CV to firstname.lastname@example.org
For more information about this role please contact our Perth office