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Group Head of IT

  • Job type: Permanent
  • Job reference: : UK-436
  • Location: London
  • Sector: IT
  • Salary: Competitive
  • Date posted: 22/11/2017
This vacancy has now expired.

Group head it/systems
Under the general direction of the Director for People and infrastructure this role is responsible Global IT Infrastructure and systems for the business.
A multifaceted role using technology as an accelerator for business process
Encompassing both IT/systems at a high level which is fundamental to the success of the business.
Head of IT and SYSTEMS
Infrastructure and support
 Provide infrastructure services vision, enable innovation and leverage IT trends that can create business value consistent with Spencer Ogden’s business objectives and culture.  Managing the deployment, development, monitoring, maintenance, upgrading and support of organisational IT systems. including operating systems, servers, PCs, software apps, telephones and peripherals.
 Overseeing the development and enhancement of systems and integrating new systems with those existing.
 Accountable for optimum business continuity across the group
 Accountable for setting and maintaining global IT budget/P+L consistently striving for cost efficiencies.
 Provide leadership for delivery of 24/7 service and support operations and KPI compliance.
 Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations.
 Ensure comprehensive disaster recovery architecture is maintained and operations are in place to ensure compliance and continuity
 Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for it staff and all end-users.
 Ensuring written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades. Negotiating with suppliers of hardware and software to get the best deal, including external support.

Head of IT and SYSTEMS
Project work
 Participate in IT strategic planning, project planning and budget planning efforts.
 Coordinate projects/resources in line with IT strategy. Ensure all project deliverables, budgets and timelines are met
 Lead global strategic technology initiatives that add value to the business
 Integral to office fit out projects alongside he facilities team
 Keeping up-to-date with the most recent technologies and advising on what new technological solutions and their implementation will meet business and systems requirements.
 Champion long term use of CRM ensuring ROI from this and other recruitment systems invested in