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Guest Services Director

  • Job type: Permanent
  • Job reference: : BBBH112126
  • Location: Kuwait, Kuwait city
  • Sector: Facility Management, Engineering Services Managers, Built Environment
  • Salary: family package
  • Date posted: 25/08/2017
This vacancy has now expired.

  • Guest Services Director
The Director of Guest Services is responsible for leading guest services departments in providing world-class educational, engaging guest experiences to all museum guests. This person will lead the guest services staff charged with engaging guests from admissions, tour/school sales and guest information of the museum. This individual will provide strategic oversight and vision to provide exceptional engaging, guest experience for all guest segments; provide leadership in development and implementation of guest programs, coordinate with the museum managers on facilitation, tours, specialized experiences, admissions and sales activities; and collaborate across the museum to ensure continuity of brand of guest engagement. This role requires vision, creativity, project management, and the capacity to collaborate across a diverse array of talents and competencies to achieve department goals and the museum's vision. The Director of Guest services reports to the Director of Operations and will oversee the admissions/ticketing, tour/school sales and guest services departments. For more information about this role please contact our Dubai office