HOU IT Support/ Systems Administrator
Job type: Permanent
Job reference: : US-450
Date posted: 11/12/2017
This vacancy has now expired.
The role will comprise of a number of varied tasks, below is an example of some of the primary responsibilities.
Assisting in any and all IT issues the company has, this could be as simple as advice on how to print in colour all the way up to “an end of the world system outage”
The creation of all user accounts. This includes Windows logins via Active Directory, Mitel phone logins and accounts for all of our additional tools (Bullhorn, Broadbean, Daxtra, Ebsta and our Intranet website)
Ensuring all new starters have the necessary hardware to perform their job, testing their login’s before they start and ensuring their first day is as smooth as possible. This will involve liaising with suppliers and ensuring we get the best deals on new hardware
Providing advice to employees and managers on general IT queries, assisting in formatting of word documents and general excel queries
Maintaining an up to date asset database of all Spencer-Ogden users, software, hardware and network resources
The monitoring of our Spiceworks Helpdesk System ensuring all new helpdesk tickets are picked up quickly and prioritized accordingly o Adhering to the Service Level Agreement of the IT department