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Pump Service Manager - Bandung, Indonesia

  • Job type: Permanent
  • Job reference: : BBBH113604
  • Location: Indonesia
  • Sector: Equipment Sales, Power
  • Salary: US$2000 - US$3000 per month + benefits
  • Date posted: 20/09/2017
Responsible for the leadership, management and coordination of activities within assigned Pump
Service Center(s), delivering profitable growth, high quality products, best in class customer service
standards and achieving the company's overall business plans and strategies.

Main tasks and responsibilities
1. Together with Sales, pro-actively identify and increase the customer base, provide leadership for key accounts, sustain customer relationship and maximize profitable returns
2. Proactively support and locally drive Sales activities
3. Provide commercial focus to the business which ensures volumes and margins are maximized and costs controlled
4. Full Profit & Loss responsibility. Explicit accountability for order intake, sales and profit targets
5. Devise, develop, gain acceptance for, and monitor annual action plans, the achievement of which will support and deliver the annual budget
6. Create a focus on results by setting KPIs, targets and directing resources and performance to fulfil service centre(s), regional and global plans
7. Compile, propose and gain acceptance for annual operating budget
8. Lead the development and successful implementation of strategic plans for the service centre(s) network in Southeast Asia
9. Prepare monthly performance reports as required
10. Proactively work with regional function heads (Sales, PPC, Operations and Engineering), together with group functions (HR, Finance & IT) to achieve annual and strategic targets
11. Mentor, direct, motivate and supervise all team members to ensure high levels of performance are attained
12. Create a learning environment with development opportunities for talented people
13. Actively support and participate in cross-selling of RES products in conjunction with Sales, EMS and TS responsible persons as appropriate
14. Overall responsibility for leadership of Health, Safety and Environmental issues, developing safety culture and behaviours and reducing Cost of Non-Conformance
15. Conduct monthly review of all non-conformance reports to identify trends and problems associated with specified product range
16. Optimize processes to drive operational efficiencies in all aspects of the service center(s)
17. Participate in the development, participation and support of Company initiatives
18. Ensure compliance in all operations with all relevant Company and legal requirements
19. All other duties as may be determined by the Company

Qualification and requirement:
Degree in Mech. Eng'g preferred
Minimum 5 years experience in mechanical engineering, preferably in service management of rotating
equipment with knowledge of industry practices & standards
Strong working knowledge of centrifugal pumps
Financial & Budget management
Working knowledge of Lean
Strategy development
Familiar with ISO9001. 14001 & OHSAS18001

For more information about this role please contact our Singapore office

Spencer Ogden Energy Pte Ltd
Agency License Number: 13C6321