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Service Delivery Manager

  • Job type: Job Type: Permanent
  • Job reference: : Job Reference: HKSO-96939 CWS
  • Location: Location: Hong Kong
  • Sector: Sector: Technology, IT Strategy & Transformation, Power
  • Salary: Salary: HK$900000 - HK$901000 per annum
  • Date posted: Date Posted: 18/10/2016
The Service Delivery Head needs to manage, organise and continuously improve the IT Service Delivery of IT infrastructure projects as well as application's one. Leads the presales team for ensuring they provide professional service to the clients, gather the users' requirement and cooperate with sales team to do the presentation with strong technical skillset.
Ensure project delivered as per commitments, within budget and with quality together with management analysis in multi-dimensions, Proactively report to Management major project delivery issues and recommend remedial resolutions.

Must understand the latest market needs and uplift internal skills for market opportunities capturing and strategic initiatives so that he/she is able to collaborate with internal teams for offering total solutions with pre-sales team

At Least 15 years and above relevant working experience (less experienced will be considered as if with strong technical skills or key industry experiences) with Degree of Computer Science or IT related discipline, as well as at least 10 years in middle management position of Infra/ network projects' management. IT consulting background preferred.
Good knowledge in technical infrastructure environment and strong ability to manage strategic aspects of large engagements and to mitigate delivery risk. And good understanding of projects' management in servers, routers, switches, SAN, firewall, WIFI, telephone system, VPN, VoIP…etc. Experience in Microsoft Azure Cloud would be an advantage. Professionalism in Change Management with good communication skill.

Fluent in Cantonese and English are the must.

For more information about this role please contact our Hong Kong office