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Service Dispatcher

  • Job type: Permanent
  • Job reference: : BBBH107323
  • Location: USA, New Jersey, Edison
  • Sector: Corporate, Administration, Marine
  • Salary: £0.00 per annum
  • Date posted: 24/05/2017
This vacancy has now expired.
Service Dispatcher - Edison

Job Summary:

The Service Dispatcher is responsible for assessing clients' needs and dispatching Marine Service Engineers to perform required work with the goal being to fix it right the first time! The successful candidate will have relevant knowledge of repair and maintenance of marine electronic equipment and parts. Is customer service focused, diligently helps to resolve any problems, and communicates with all key parties throughout the service experience.


*Assist with quotes and getting them out to customers.
*Coordinates service and posts jobs on the service board
*Tracks the movement of vessels
*Calls Agents to check on vessel movements
*Sends completion reports to customers
*Interfaces with the Parts Department
*Enter jobs into the company database


*Associate's degree in electronics or communications preferred.
*2+ Years' experience in Service Dispatching, preferably in Marine industry.
*3+ Years of customer service experience.
*Written and verbal communication skills.
*Proficient in Microsoft Outlook, Excel, and Word

For more information about this role please contact our Houston office