Site Reliability Engineer

  1. Permanent
BBBH144781_1568380644
  1. United States
  2. Administration
Negotiable
Date posted13/09/2019

Job Description:
Core Responsibilities

· Support mission critical applications by directing hardware/software patching, trouble shootingand remediating issues, optimizing system performance, and conducting capacity planning.

· Create dashboards, reports, and analysis to monitor and maintain application operability.

· Automate maintenance and test processes to enhance reliability.

· Oversee and consult with application teams on testing of code changes for all supported
applications.

· Oversee and consult with application teams on implementation of new applications and
deployments of supported applications to production.

· Mentor other members of the team and application developers.

· Prepare and maintain support documentation of supported systems for team and ancillary
support groups.

· Provide root cause analysis, technical answers, advice and counsel to application teams and
leadership as required.

· Apply code changes including upgrades to production for all supported applications.

· Act as a first responder for all application issues and responsible for escalating to other
Information Technology teams as necessary to remediate application issues.

· Perform other related tasks and assignments as required.

·

Required Education/Experience

· Bachelor's Degree And with minimum three (3) years work-related experience Or

Preferred Education/Experience

· Bachelor's Degree Preferably in Computer Science, Math/Science, or Engineering

·

Required Work Experience

· Experience designing, developing, implementing and operating technologies in IT Infrastructure
Administration or IT development on at least on system in production environment. Required

· Demonstrated working knowledge of at least one first class programming language (I.e. C++,
JAVA, C#) OR experience in IT Infrastructure Administration (i.e. server or platform support, DBA,
networking). Required

· Demonstrate a willingness and ability to learn innovative technologies. Required

· Proven experience troubleshooting complex system issues and outages. Required

· Proven experience conducting root cause analysis. Req

Skills & Ability

· Possesses flexibility to work in a fast paced, dynamic environment

· Strong written and verbal communication skills

· Demonstrated analytical skills

· Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

·

Licenses & Certifications

· Driver's License Required

· Other: Current certification in IT (infrastructure or development related) preferred (i.e.
Microsoft Certifiied Solutions Developer (MCSD), Microsoft Certified Systems Engineer (MCSE), Cisco
Certified Network Associate (CCNA)) Preferred

·

Physical Demands

· Must sit or stand to use a keyboard, mouse, and computer for entire shift

Spencer Ogden is acting as an Employment Agency in relation to this vacancy.

Job Description:
Core Responsibilities

· Support mission critical applications by directing hardware/software patching, trouble shootingand remediating issues, optimizing system performance, and conducting capacity planning.

· Create dashboards, reports, and analysis to monitor and maintain application operability.

· Automate maintenance and test processes to enhance reliability.

· Oversee and consult with application teams on testing of code changes for all supported
applications.

· Oversee and consult with application teams on implementation of new applications and
deployments of supported applications to production.

· Mentor other members of the team and application developers.

· Prepare and maintain support documentation of supported systems for team and ancillary
support groups.

· Provide root cause analysis, technical answers, advice and counsel to application teams and
leadership as required.

· Apply code changes including upgrades to production for all supported applications.

· Act as a first responder for all application issues and responsible for escalating to other
Information Technology teams as necessary to remediate application issues.

· Perform other related tasks and assignments as required.

·

Required Education/Experience

· Bachelor's Degree And with minimum three (3) years work-related experience Or

Preferred Education/Experience

· Bachelor's Degree Preferably in Computer Science, Math/Science, or Engineering

·

Required Work Experience

· Experience designing, developing, implementing and operating technologies in IT Infrastructure
Administration or IT development on at least on system in production environment. Required

· Demonstrated working knowledge of at least one first class programming language (I.e. C++,
JAVA, C#) OR experience in IT Infrastructure Administration (i.e. server or platform support, DBA,
networking). Required

· Demonstrate a willingness and ability to learn innovative technologies. Required

· Proven experience troubleshooting complex system issues and outages. Required

· Proven experience conducting root cause analysis. Req

Skills & Ability

· Possesses flexibility to work in a fast paced, dynamic environment

· Strong written and verbal communication skills

· Demonstrated analytical skills

· Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

·

Licenses & Certifications

· Driver's License Required

· Other: Current certification in IT (infrastructure or development related) preferred (i.e.
Microsoft Certifiied Solutions Developer (MCSD), Microsoft Certified Systems Engineer (MCSE), Cisco
Certified Network Associate (CCNA)) Preferred

·

Physical Demands

· Must sit or stand to use a keyboard, mouse, and computer for entire shift

Spencer Ogden is acting as an Employment Agency in relation to this vacancy.

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