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Technical Support Assistant

  • Job type: Job Type: Contract
  • Job reference: : Job Reference: KCLDN12
  • Location: Location: England, Berkshire, Reading
  • Sector: Sector: On-shore wind, Renewables
  • Salary: Salary: Negotiable
  • Date posted: Date Posted: 27/10/2016
The Technical Support Assistant will be responsible for the following:

- Creating and maintaining tracking registers for customer, warranty and turbine type technical and engineering cases for the fleet in Ireland & other specific sites as required.

- Communicating with support functions, such as; Engineering, Environment, Health and Safety (EHS) and Quality to drive closure of technical and engineering cases.

- Assisting the Services Management Team and Field Teams to help support the collection of data and evidence to build and resolve cases.

- Support and assist with the creation of technical documentation such as; incidents and investigation reports and other processes, procedural documents.


This role would suit a candidate that has either a:

- Graduate qualification in engineering or similar applied industrial or technical background; OR a minimum of 1 year's experience in a technical or industrial application background.

- Structured method of working and analytical abilities

- Familiar with MS-Office applications

- Strong English language ability in both verbal and written communication

For more information about this role please contact our London office