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UX Design Lead (Digital Product Delivery)

  • Job type: Permanent
  • Job reference: : BBBH144738
  • Location: USA, New York, Manhattan
  • Sector: Enterprise Applications, R and D
  • Salary: bonus + benefits (includes 401K)
  • Date posted: 17/06/2019

The Design Lead provides vision and guidance across the product portfolio, mentoring more junior designers, leading the overall design process and interfaces with senior stakeholders.

The Lead is also responsible for leading user research, need-finding, and driving the solution vision based on business and user insights. They should be comfortable getting their hands dirty and designing multichannel experiences, leading workshops, and getting deep into the product to drive distinctive visual design.


  • Advocates for user-centered, simple, elegant design
  • Mentor and develop junior designers
  • Drive user research to uncover insights, craft personas, and map experiences across the product portfolio
  • Ensure experience ecosystems and service maps are consistent, desirable and efficient across channels
  • Lead development of concept sketches and storyboards, detailed interaction designs and screen flows, and prototypes to clearly articulate solutions and guide agile teams
  • Drive concept and usability testing to iteratively validate and improve solution design
  • Consolidates UX-related improvement suggestions and executes through structured improvement initiatives
  • Tracks user experience metrics and reports on the success of UX improvements, including analytics
  • Perform other related tasks and assignments as required


  • Bachelor's Degree with a minimum of 3-5+ years of relevant experience
  • Has mapped user experience workflows (e.g., select BAs), or has formal education in design thinking (e.g., CMU co-op)
  • Excellent track record in prior work of user research, experience design, rapid prototyping, usability testing
  • Experience design and data visualization skills, including use of a diverse set of software (e.g., Adobe Creative Suite, Invision, Sketch, and others)
  • Experience conducting user / client research
  • Demonstrates strong communication skills with ability to articulate to clients / users the value of using design thinking to solve problems
  • Ability to produce high quality creative output under quick turnaround times and strict deadlines
  • Mix of wireframe, UX/UI and visual design + leadership skills
  • Synthesize abstract ideas into concrete implications for design
  • Strong storyteller
  • Strong sense of project ownership and progress against deadlines
  • Is not afraid to collaborate with people of all levels and backgrounds to drive design thinking
  • Open to learning new ideas outside scope
  • Collaborative, curious, empathetic, open-minded, innovative

Spencer Ogden is acting as an Employment Agency in relation to this vacancy.