- Location: Houston
- Salary: $20 - 28 per hour
We have an opening on our Operations Analyst, one of our FTE is going on leave so we have short term contract role open:
Title: Billing Analyst II
Duration: 3-4 months
Location: Houston, TX
Pay Rate to the candidate: $20-$28/hr.
The Operations Analyst will be responsible for, but not limited to, learning, and supporting the products we sell and the ability to troubleshoot and resolve customer concerns that impact billing accuracy. The Analyst will be exposed to and be expected to contribute to key billing functions within independent and cross functional team projects. The analyst role should be capable of working with our third-party vendors, both independently and in a team environment as needed, to provide best in class customer service for our internal and external customers.
- Monitor and work internal Unbilled reporting to ensure accurate and timely billing for Engie's Retail C&I customers.
- Act as a main point of contact to research and resolve billing disputes and provide timely resolution on any issues.
- Apply business judgement in dealing with customer issues, billing problems, and data requests.
- Update and review daily reporting to support several internal daily operational processes.
- Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting.
- Implement new measures to improve quality control process for outgoing invoices.
- Provide cross-functional support to peers and departments to develop best in class end-to-end delivery processes.
- Maintain open lines of communication with Compliance group to assure all Business Control regulatory and internal requirements are met / exceeded.
- Achieve excellence by delivering on key performance indicators (KPI's).
- Train new team members and constantly review the training materials to ensure these documents are updated and relevant.
- Other duties as assigned.
- Bachelor's degree in Business or related field, or 4 years' experience in lieu of degree
- 0-2 years of analytical experience in a business environment
- 4 years' experience required In lieu of degree
- Direct billing experience highly preferred
- Strong knowledge of retail energy operations, procedures, and regulatory standards
- Billing or ops experience in multiple markets (Energy/Retail) preferred
- Experience with SQL, macros, MS Access preferred
- Advanced PC skills, including MS Office Suite
- SalaryMarket related
Regulatory AnalystMy client is a fully independent energy infrastructure group, operating across the whole of Europe. As a purpose-led company together with all its stakeholders, they contribute to a better society by shaping a bright energy future. They are looking for a Regulatory Affairs Analyst to join their team and work directly with National Regulatory Authorities, Governmental Authorities, Industry Player and Shareholders. Knowledge and Qualifications A first degree (2:1 or above) preferably in Engineering, Economics, Law or a related subjectFirst experience in the energy industry (gas industry preferred) ideally with some regulatory exposure.Good analytical and numeracy skills – able to review, analyse and report on information of varying complexityAble to communicate effectively with people inside and outside of the organisation at all levels, including excellent drafting skills and verbal presentation skills Tasks Monitor and analyse EU, GB and Belgian regulatory initiatives, in particular Network Codes and other legislative changes. Prepare briefing material and draft consultation responses. Take lead responsibility in selected areas.Maintain up-to date -date knowledge of clients commercial and regulatory model, and its competitive environment.Analyse issues and develop appropriate public material on my clients proposalsBrief key internal IUK staff on regulatory issues, present options for implementation and help achieve compliance.Support the commercial team in the development of new services, review their regulatory compliance and the drafting of their terms and condition.Together with the Regulatory Affairs Manager, maintain the company’s relationship with the various regulatory and governmental authorities; confidently represent my client at stakeholder meetings and industry forums.Provide general support to the Managing Director and Regulatory Affairs Manager and other members of the Commercial and Regulation team. Benefits Competitive salaryHybrid WorkingAbove Standard Company Pension Attribution (11%)Private HealthcareBreakfast in the office/IncentivesLife Assurance25 days of holidays + bank HolidaysDental CareTraining and Developmentand more to discuss. Looking forward to seeing your CVs and discussing the role in more depth.
- Salary$23 - 25 per hour
Here is an amazing opportunity for an entry level Analyst to work for a large and reputable energy company! We are looking for a Forecasting Solutions Analyst for a hybrid contract. This is a 6 month+ contract with a strong chance of conversion to a permanent role. Nonetheless during your contract you will still have full medical, dental, and vision benefits, hard to beat that flexibility! This is a hybrid role where 2 days a week will be on-site in the Houston office. Compensation is $23-$25/HR for the duration of the contract. Some Must Haves: Ability to manage and analyze large data setsStrong analytical and statistic skillsBasic knowledge of Oracle or Microsoft SQLFamiliarity with scripting languages and statistical packages
- SalaryMarket related
My client is a fully independent energy infrastructure group, operating across the whole of Europe. As a purpose-led company together with all its stakeholders, they contribute to a better society by shaping a bright energy future. The Commercial Analyst role sits within the Commercial team in London. It is a broad commercial role with a regulatory and contractual focus, in which a technical background within renewables would be highly advantageous.Key Responsibilities Customer RelationshipInforming, training and advising the Shippers (customers) of INT's service offeringOrganise Shipper meetings, contribute to presentations, present and write record notesRespond to Shipper queries where applicable or support other team members' responsesAttend new customer meetings & increase contact with the market to gain a greater understanding of customer requirementsAid on-going development and utilisation of a process/system to track information about and interactions with customers and potential customers (via a CRM tool)Promote the CRM and segmentation work internallyEnsure products are offered to the market via appropriate sales channels specifically PRISMA and Implicit Allocation or other sales channels as applicableAs required, provide support for Commercial Operations. Engage with the industry, regulatory authorities and neighbouring TSOs Attend relevant National Grid or other workshops and report back on any items of interest to INTRespond to questionnaires from ENTSOG and ACER regarding, for example, the implementation of the Network CodesSupport the Commercial Manager in dealing with regulatory matters and adjacent TSOs.Monitor changes to regulation, such as those occurring under REMIT, produce relevant documentation, implement improvements or new procedures if required. Requirements A degree with an analytical focus would be preferableCommercial and/or operational experience in the energy industry (gas industry preferred)Excellent report writing, verbal and presentational skillsHigh level of numeracy and analytical skills - able to review, analyse and report on data and information of varying complexityExcellent standard of computer literacy, particularly use of Microsoft Word, Excel, and PowerPoint. Benefits Competitive salaryHybrid WorkingDiscretionary Performance BonusAbove Standard Company Pension Attribution (12%)Private HealthcareBreakfast in the office/IncentivesLife AssuranceEye Care25 days of holidays + Bank HolidaysDental CareTraining and Developmentand more to discuss. Feel free to reach out if you need any more details!
- Salary$20 per hour
- LocationOak Park
We have two 3 month contract positions with our Oak Park Michigan site, the same manager that hired Alexandra Shor.This will be a data entry role transferring data utilizing SalesforcePay Rate to the Candidate: $20/hrLocation: Oak Park, MichiganDuration: 3 monthsRequirements High level of expertise in SalesForce as well as the Microsoft office suite, with particular fluency in Outlook, Excel, PowerPoint, and Outlook calendarAbility to manage multiple competing and complex prioritiesStrong interpersonal skillsHighly organized and detail orientedAbility to constructively manage conflictsMust have ability to adapt style to different cultures and backgrounds.Demonstrated ability to manage multiple, simultaneous, complex tasks and to meet deadlinesDemonstrated ability as an effective team memberA demonstrated willingness to exercise initiative in cases where decisions need to be made and supervisors are not available to consult, coupled with the tact and judgment to do so appropriatelyStrong team player that has a customer service approach and is solution oriented.Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendorsPossesses strong written and verbal communication skills