Service Lead, Renewable Energy
Canada
A rapidly growing renewable energy technology company is expanding its service operations in Canada and is seeking a Service Delivery Lead to support the development and delivery of long-term operations and maintenance (O&M) solutions across utility-scale renewable energy projects.
Key Responsibilities
- Develop, maintain, and continuously improve service and O&M offerings to support business growth and customer requirements.
- Design project-specific service solutions aligned with operational, technical, and commercial objectives.
- Support the development of long-term service strategies that enhance asset performance and reliability.
- Engage with customers to understand operational requirements and service expectations.
- Review tender documents and RFPs, providing technical and operational input during bid development.
- Support customer presentations and discussions related to service and O&M solutions.
- Collaborate with commercial teams to develop competitive service proposals and lifecycle solutions.
- Identify operational, technical, and commercial risks associated with project delivery and service execution.
- Develop mitigation strategies to improve project outcomes and long-term asset performance.
- Recommend service KPIs and performance metrics to drive continuous improvement and customer satisfaction.
- Work closely with engineering, project management, commercial, and field service teams to ensure alignment throughout the project lifecycle.
- Support continuous improvement initiatives across service delivery, operational processes, and customer experience.
Qualifications & Experience
- Bachelor's degree in Engineering, Renewable Energy, Operations Management, or a related discipline.
- Proven experience within operations & maintenance, service delivery, asset management, or technical support functions within renewable energy, power generation, utilities, or industrial sectors.
- Strong understanding of lifecycle service models and long-term maintenance strategies.
- Experience supporting tenders, proposals, customer engagements, and contract negotiations.
- Knowledge of risk management, operational performance monitoring, and service KPIs.
- Strong commercial awareness and ability to balance technical and business objectives.
- Excellent stakeholder management and communication skills.
- Ability to work effectively within a fast-paced and growing organisation.