Posted 3 minutes ago
Lead and supervise a team of data centre technicians and engineers during assigned shifts, ensuring
adherence to safety protocols and operational standards.
• Conduct shift handover briefings, ensuring accurate documentation and communication of ongoing
incidents, maintenance activities, and system status.
• Monitor critical data centre infrastructure including UPS systems, PDUs, CRAC/CRAH units, chillers,
generators, and BMS/DCIM platforms, responding promptly to alarms.
• Serve as the primary technical escalation point during shift hours for incidents, equipment failures,
and emergency situations.
• Execute and oversee planned preventive maintenance (PPM) and corrective maintenance tasks in
accordance with approved schedules and MOPs/SOPs.
• Issue and manage Permit to Work (PTW) and Method of Procedure (MOP) documentation for
maintenance and change activities performed during shift.
• Coordinate with third-party contractors and vendors during shift, ensuring safe and compliant
execution of approved work activities.
• Carry out regular physical inspections of the data centre floor, electrical rooms, mechanical plant
rooms, and rooftop systems to identify anomalies and risks.
• Accurately log all shift activities, incidents, alarms, and maintenance actions in the CMMS and shift
logbook.
• Support root cause analysis (RCA) for incidents and contribute to the development of corrective
actions and improvements.
• Ensure the shift team complies with all Environmental, Health & Safety (EHS) requirements and
Empyrion Digital operational policies.
• Assist the DC Operations Manager with operational reporting, capacity tracking, and continuous
improvement initiatives.
QUALIFICATIONS & REQUIREMENTS
• Diploma or Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related
technical discipline.
• Minimum 4–6 years of experience in data centre operations, critical facilities, or a related field, with at
least 1–2 years in a supervisory or lead technician capacity.
• Strong practical knowledge of data centre M&E systems including UPS, PDU, CRAC/CRAH units,
diesel generators, chillers, and fire suppression systems.
• Hands-on experience with BMS/DCIM monitoring platforms and the ability to interpret system trends
and alarms.
• Familiarity with Permit to Work (PTW) systems, Method of Procedure (MOP) documentation, and
change management processes.
• Solid understanding of data centre safety requirements including electrical safety, lockout/tagout
(LOTO), and working in live environments.
• Experience operating in a 24/7 shift environment with the flexibility to work rotating shifts including
nights, weekends, and public holidays.
• Strong leadership and team coordination skills with the ability to remain calm and decisive during
high-pressure incidents.
• Good written and verbal communication skills in English; proficiency in Bahasa Malaysia is
advantageous.
• Relevant industry certifications (e.g. CDCT, CompTIA, electrical/mechanical trade certifications) are
preferred.
At Spencer Ogden, we are dedicated to promoting diversity, equity and inclusion throughout our recruitment process. We encourage applicants from all backgrounds and are committed to making any necessary adjustments to ensure you can present your best self. If you require additional time for assessments, alternative application methods, or access to interview questions in advance, please let us know. We are open to any requests or suggestions and continually seek innovative ways to assess talent.