Job Description
Overview
- Responsible for preparing service-related quotations for:
- All projects within the Electrification Service Division (ELSE), and
- Large-scale projects within Distribution Solutions (ELDS).
- Receive requests from sales representatives and prepare:
- Quotations
- Cost estimations
- Pricing assumptions and quotation conditions
- Involved from the early proposal stage while sales is preparing customer proposals.
- Primarily a back-office role, but may occasionally accompany sales representatives to customer meetings.
- Regular communication with:
- Sales teams
- Engineering teams
- Customers
- The team handles approximately 40 quotations per month, shared among team members.
- Responsible for tendering projects that account for roughly 80% of the annual order intake.
- Quotation values vary significantly, ranging from:
- Spare parts
- Preventive maintenance contracts
- Small projects worth tens or hundreds of thousands of yen
- Large projects worth hundreds of millions of yen
Mission
To prepare and complete competitive bids, quotations, and proposals based on customer specifications, requirements, and budgets while achieving both:
- Strong market competitiveness
- High profitability
Additionally, maintain and strengthen relationships between ABB business units and customers within the assigned territory.
Key Responsibilities
1. Bid & Quotation Development
- Develop competitive bids, quotations, and proposals based on:
- The best available product configuration
- Appropriate technical considerations
- Commercial requirements
- Ensure proposals are submitted on time with:
- Accurate costing
- Appropriate levels of detail
- Complete commercial information
2. Proposal Preparation
Manage all aspects of proposal preparation, including:
Technical
- Selection of optimal technologies
- Product configuration and specification definition
Financial
- Pricing calculations
- Cost analysis
- Cash flow analysis
Project Management (where required)
- Estimation of engineering man-hours
- Commissioning resource requirements
- Project execution considerations
- Define pricing and commercial terms and conditions.
3. Coordination
- Coordinate bid, quotation, and proposal activities.
- Ensure all required inputs are submitted on time and in accordance with quality procedures.
- Manage external services supporting proposal preparation, including:
- Translation services
- Government approvals and certifications
4. Documentation Management
- Collect and maintain all proposal and order-related documentation.
- Record assumptions and decisions made during proposal development.
- Regularly report quotation and tender status using designated tools.
- Analyze winning and losing bid results and identify key success/failure factors.
5. Risk Management
- Identify potential risks within:
- Quotations
- Proposals
- Customer contracts
- Channel partner agreements
- Participate in ABB's risk review process.
- Provide necessary information and recommendations according to ABB policies.
6. Information Gathering & Consolidation
- Collect, organize, and consolidate all information necessary for proposal preparation.
- Coordinate both:
- Technical information
- Cost-related information
7. Customer Relationship Management
- Build and maintain strong customer relationships.
- Develop a thorough understanding of customer needs and requirements.
- Maintain positive relationships throughout the sales cycle.
- Provide technical support to Sales Managers during customer technical meetings.
8. Supplier Selection & Evaluation
- Identify potential vendors and suppliers for project equipment and materials.
- Perform technical evaluations of supplier proposals.
- Verify compliance with project specifications and requirements.
- Collaborate with Supply Chain Management on supplier and subcontractor engagement.
- Coordinate subcontractor inquiries and procurement activities.
Recruiter Summary
This is essentially a Tendering / Proposal Engineer / Bid Manager position rather than a pure Sales role.
The ideal candidate would have experience in:
- Electrical systems
- Switchgear
- Power distribution equipment
- Service engineering
- Estimation and costing
- Tendering and proposal management
The role sits between Sales, Engineering, Project Management, and Supply Chain, requiring both strong technical understanding and commercial awareness.
Job Code: JR00018097
Position Details
- Position: Sales Support Specialist (ELSE)
- Grade: 14
- Business Unit: ELSE (Electrification Service Division)
- Hiring Manager: Yasuhiro Sato
- HRBP: Miho Mitsui
- Openings: 2
- Location: Tokyo Headquarters (Osaki)
- Start Date: Immediate
Hiring Background
Headcount increase due to business expansion:
- Growing project demand.
- Supporting the sales organization.
- Quotation/tendering responsibilities are being transferred from Sales to a dedicated Tendering function to create clearer role separation and improve efficiency.