Cx Manager

Cx Manager Job Description

Location: Norway

Start Date: 27 June 2025

Pay Rate: 8000 Per Day

Job Description:

We are seeking a highly skilled and experienced Customer Experience (Cx) Manager to join our team in Norway. As a Cx Manager, you will be responsible for overseeing all aspects of customer interactions and satisfaction, with a focus on the renewable energy sector. You will work closely with internal teams to ensure a seamless and positive customer experience, while also identifying opportunities for improvement and growth.

Key Responsibilities:

  • Develop and implement customer experience strategies in line with the company's goals and objectives
  • Manage and mentor a team of customer service representatives
  • Analyze customer feedback and data to identify trends and areas for improvement
  • Collaborate with cross-functional teams to ensure a consistent customer experience across all touchpoints
  • Stay up-to-date on industry trends and best practices in customer experience management

Required Skills and Experience:

  • Proven experience in a customer experience management role, preferably in the renewable energy sector
  • Strong leadership and communication skills
  • Excellent analytical and problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • Knowledge of CRM systems and customer feedback tools
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Job Details
Location
Norway
Job Type
Contract
Ref
259146
Posted
27 JUN 2025
Recruiter
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At Spencer Ogden, we are dedicated to promoting diversity, equity and inclusion throughout our recruitment process. We encourage applicants from all backgrounds and are committed to making any necessary adjustments to ensure you can present your best self. If you require additional time for assessments, alternative application methods, or access to interview questions in advance, please let us know. We are open to any requests or suggestions and continually seek innovative ways to assess talent. As global recruitment experts in sustainability, natural resources and infrastructure we are working with our clients and candidates to create careers to power a sustainable future. Our priority is to ensure you feel supported, respected, and secure throughout your experience with us. #LifeAtSO