Field Support Coordinator

General Purpose

The Field Support Coordinator 1 (FSC Tier 1) is a critical member of the on-site team supporting the construction phase of building and connecting a wind power plant to the grid. More specifically, this role is responsible for facilitating site setup, transport, installation, mechanical completion, commissioning, and site close-out of one or more projects. The FSC Tier 1 follows defined processes and procedures for safety, inventory management, and documentation, with a strong focus on ensuring system and process compliance.

Responsibilities

Support site safety policies: maintain safety standards and environmental compliance. Ensure a clean and safe work environment, identify and mitigate hazards, participate in daily safety meetings, and complete required safety training

Provide business and administrative support to project leadership for assigned projects and sites. Collect construction and site documentation, including assembly of job books for each turbine on site

Process project documentation, including transport, installation, commissioning, QA/QC forms, and contractor timesheets; verify documentation for accuracy and maintain organized records (physical and electronic)

Manage end-to-end construction inventory transactions, including receiving materials, conducting cycle counts, reconciling discrepancies, and maintaining inventory control

Ship and receive parts, materials, and tools; track serial numbers; create and manage purchase orders/requests; and handle part consumption and returns

Register non-conformance reports (NCRs) in SAP, upload supporting documentation, and ensure proper tracking of inventory and labor hours

Take direction from and communicate daily with the Construction Manager and Lead Technicians; assist with resolving site and customer issues in a timely and cost-effective manner

Establish and maintain effective on-site communication with customer personnel

Support inventory control processes in collaboration with technicians and ensure availability of tools and spare parts on site

Ensure compliance with approved processes and provide basic SAP support, including troubleshooting and error resolution

Support LEAN processes to improve efficiency and reduce waste on site

Enter daily updates into the Site Progress Log and upload as-built documentation to ensure accurate tracking of financials and scheduling

Perform administrative tasks related to site setup, including vendor coordination and ordering of site materials and supplies

Assist in monitoring work hours, budgets, and project expenditures

Follow defined work instructions and escalate issues to higher-level staff as needed

Support additional sites and contribute to resolving broader operational challenges

Promote a collaborative, accountable, and continuous improvement-focused work environment

Essential Functions

Conduct physical inventory counts at construction project sites

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SAP

Ability to follow instructions and communicate effectively in English

Valid driver’s license required

Ability to travel to various construction sites

Ability to lift up to 25 lbs

Ability to work in varying and extreme temperatures

Maintain regular and reliable attendance

Education, Training, and Skills Required

High school diploma or GED required; Associate’s or Bachelor’s degree preferred, or equivalent experience

3+ years of experience in wind site support or similar project coordination roles, with exposure to project management and training

Experience working with SAP or similar ERP systems (e.g., dispatch, planning, inventory, or operations roles)

Demonstrated experience in planning, logistics, scheduling, and inventory control

Strong verbal and written communication skills with the ability to influence and ensure adherence to processes

Advanced computer skills, particularly in Microsoft Office and SAP

Ability to work independently and in team environments, including remote settings

Strong problem-solving skills with attention to detail and analytical capability

Effective time management and organizational skills; LEAN experience preferred

Approximately 90% travel required; valid driver’s license required; passport preferred

Physical Demands

While performing the duties of this role, the employee is regularly required to sit, use hands and fingers, reach, and communicate effectively. The employee may also be required to stand, walk, and travel to remote construction sites. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus. The role requires lifting up to 25 lbs and pushing/pulling up to 50 lbs. The position may involve exposure to varying environmental conditions, including extreme temperatures.

Work Environment

The work environment may include both office and construction site settings. Office environments are typically moderate in noise level, while construction sites may involve exposure to outdoor conditions and extreme temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

This job description is not intended to be a comprehensive list of all duties and responsibilities. Responsibilities may change at the company’s discretion.

If you want, I can also:

Shorten this into a recruiter-friendly summary

Or turn it into a candidate outreach pitch (way more digestible)